With an upcoming expansion that will effectively position Poli Mortgage as a nationwide lender, the company wanted to bring documents in-house and gain greater control over the production and compliance– without incurring a subsequent operational burden of doing so. To achieve this, Poli Mortgage made the decision to purchase and implement and automation document technology solution.

The Solution

Poli Mortgage executives carefully considered the leading solutions providers and their technologies both in terms of ease-of-use, customer service support and integration capabilities with the company’s legacy loan origination system, provided by Calyx Software.

Poli Mortgage eventually settled on two finalists and beta tested each solution to gauge its functionality and level of customer support. Ultimately, Poli Mortgage made the decision to move forward with DocuTech and implement ConformX, a Web-based solution that effectively transforms an Internet connection into a 24-hour loan origination or closing office. ConformX works behind the LOS to create documents with minimal screens, automatic data and doc verification.

"DocuTech was much more responsive in establishing a successful interface with our LOS and ConformX is more user-friendly in that we have quicker access to our loan data," said Jodi Blau, process/closing manager for Poli Mortgage Group, Inc. "Equally, if not more, important for us, we found DocuTech’s overall customer service experience to be significantly better. Our representatives at DocuTech have always been available to resolve any question or issue immediately, and some items that were taking weeks for one vendor to resolve took no more than 24 hours for DocuTech’s staff to address."

The Result

With ConformX in place, Poli Mortgage is confident in the scalability of its document production capabilities as it expands this year – a move that will add 44 new branches and is expected to more than double its loan volumes.

Furthermore, executives state that the ability to draw their own loan documents and provide them directly to the closing attorneys gives the lender increased credibility and control over the compliance of their documents rather than being reliant on third-party attorneys. ConformX better ensures that the correct documents are drawn for particular products and programs. In regard to initial disclosures, Poli Mortgage now has greater confidence that compliance is met with its out-of-state loans – something that will grow in importance as the lender increases its organizational footprint.

"DocuTech actually puts their money behind their guarantee, which is important to me," said Blau. "DocuTech has the confidence to cover any damages on a noncompliant loan. They are the only company I know of making that offer, which has great value to us, because it relieves the compliance burden off of our shoulders."

About Poli Mortgage Group, Inc.Founded in 2001 by two mortgage professionals with more than 20 years of experience, Poli Mortgage Group, Inc. provides full service financing programs including home purchase loans, refinancing of 1st or 2nd mortgages, home equity loans/lines, debt consolidation loans, home improvement loans, construction loans, and commercial loans, paired with excellent customer service. For additional information, visit
www.polimortgage.com.

About DocuTech

Since 1991, DocuTech Corp. (DocuTech) has provided outstanding compliance services and documentation technology for the mortgage industry. DocuTech offers closing documents, initial disclosure documents, borrower doc delivery and integrated compliance checks. They manage and secure all information needed for a loan, guaranteeing accuracy, security and compliance.ã??For more information, visit www.docutechcorp.com

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