InformX

InformX is your DocuTech mortgage knowledge portal. “Knowledge is power” – Sir Francis Bacon

InformX is a custom built web-based system designed to cater to the ever present need of our customers to stay informed. We’ve gathered useful information our customers need, and compiled it in one convenient centralized location. Having this knowledge at your fingertips gives you the power to succeed!

Announcements

Our corporate announcements give you the latest DocuTech scoop, keeping you up-to-date with our company direction helping you to feel a part of the excitement. Software updates, promising new partnerships and LOS developments are just a few of the gems you’ll find here. Compliance and legal updates keep you abreast of important updates and legislation that shape our industry. Investor alerts to insure that our customers are aware of any important changes impacting their documents, as well as the existing or new investor products at your disposal to drum up business.

Software Release Notes & Knowledge Base

You’ll find release notes with a high-level summary of the latest software updates for all of the DocuTech family of products, keeping you updated with important features that improve your business. For customers who want more detailed information on important or complex features, this can be found by consulting the DocuTech Knowledge Base which can also be accessed effortlessly from InformX.

TaskWatch

TaskWatch is an efficient issue tracking tool built to allow DocuTech’s support staff to collaborate easily with our clients. TaskWatch provides a simple method for customers to submit their tasks to our support staff and then using the same clever tool, be able to keep a constant watch on the status of their tasks. Whether it be a run of the mill request for a new document, a pressing compliance question or a difficult technical question, TaskWatch is your access point to all of the resources that DocuTech has to offer. We’ve found that building an effective tracking tool greatly enhances our customer experience. Providing our clients access to the same system that our support staff uses for their daily work is invaluable. Spending less time with superfluous communication enables us to spend more time on the things that matter most to our valued customers –completing their tasks!

Put the Power in Your Hands by Logging in Today!

Start by Clicking Here to visit InformX or use the tab at the top of every page on this website. Next you’ll simply use your e-mail address and the same password you use to login to ConformX, and you’re on your way. If you require any assistance logging into InformX please contact a Client Support Representative at 800.497.3584, option 3.